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The Resource Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

Label
Powerful Phrases for Dealing with Difficult People
Title
Powerful Phrases for Dealing with Difficult People
Creator
Subject
Summary
Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant—there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts—no matter who you're dealing with. Helpful features include: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal communication skills to back up your words Sample dialogues that demonstrate how phrasing improves interactions A five-step process for moving from conflict to resolution "Why This Works" sections that provide detailed explanations Like it or not, the bulk of our waking hours are spent with people at work. This book's pithy, powerful communication tips will make those hours far more harmonious and productive
http://library.link/vocab/creatorName
Evenson, Renee
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Business
  • Nonfiction
Label
Powerful Phrases for Dealing with Difficult People
Instantiates
Publication
Control code
OVERDRIVE:c13fec71-255c-46d2-a0b1-684075aea72e
Dimensions
4 3/4 in. or 12 cm.
Form of item
electronic
http://library.link/vocab/inputERC
True
Isbn
9780814432990
http://library.link/vocab/resourcePreferred
True
Specific material designation
optical disk
Label
Powerful Phrases for Dealing with Difficult People
Publication
Control code
OVERDRIVE:c13fec71-255c-46d2-a0b1-684075aea72e
Dimensions
4 3/4 in. or 12 cm.
Form of item
electronic
http://library.link/vocab/inputERC
True
Isbn
9780814432990
http://library.link/vocab/resourcePreferred
True
Specific material designation
optical disk

Library Locations

  • Neenah Public LibraryBorrow it
    Neenah Public Library 240 East Wisconsin Ave, Neenah, WI, 54956, US
    44.1850307 -88.4586243
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