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The Resource Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People

Label
Powerful Phrases for Dealing with Difficult People
Title
Powerful Phrases for Dealing with Difficult People
Creator
Subject
Summary
The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal communication skills to back up your words Sample dialogues that demonstrate how phrasing improves interactions A five-step process for moving from conflict to resolution "Why This Works" sections that provide detailed explanationsButton-pushing situations are going to come up today at work—and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!
http://library.link/vocab/creatorName
Evenson, Renee
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Business
  • Nonfiction
Label
Powerful Phrases for Dealing with Difficult People
Instantiates
Publication
Control code
OVERDRIVE:c13fec71-255c-46d2-a0b1-684075aea72e
Dimensions
4 3/4 in. or 12 cm.
Form of item
electronic
http://library.link/vocab/inputERC
True
Isbn
9780814432990
http://library.link/vocab/resourcePreferred
True
Specific material designation
optical disk
Label
Powerful Phrases for Dealing with Difficult People
Publication
Control code
OVERDRIVE:c13fec71-255c-46d2-a0b1-684075aea72e
Dimensions
4 3/4 in. or 12 cm.
Form of item
electronic
http://library.link/vocab/inputERC
True
Isbn
9780814432990
http://library.link/vocab/resourcePreferred
True
Specific material designation
optical disk

Library Locations

  • Neenah Public LibraryBorrow it
    Neenah Public Library 240 East Wisconsin Ave, Neenah, WI, 54956, US
    44.1850307 -88.4586243
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