Service success!, lessons from a leader on how to turn around a service business, Daniel I. Kaplan with Carl Rieser - (acid-free paper)
Format
(acid-free paper)
Label
Service success!, lessons from a leader on how to turn around a service business, Daniel I. Kaplan with Carl Rieser - (acid-free paper)
Note
Includes index
Isbn
9780471591290
Lccn
93027197
Physical Description
x, 262 p., ill., 24 cm.
System control number
(Sirsi) ACD-3129
Cover Art
Provider
Mapped to
Incoming Resources
- Item of1